Deposit & Payment
We require a 50% deposit to be paid upfront to confirm your booking & the 2nd 50% to be paid a minimum of 6 weeks prior to your arrival. The system will remind you to pay your balance.
If your booking is within 6 weeks of coming to Drovers Rest you will need to pay 100%.
The system will store your card details using an encryption method that is secure and if you forget to pay your deposit when the system reminds you we will be able to take your balance payment to avoid the booking being cancelled. We will only use this method if you fail to pay your balance.
Floods or Snow
In really and adverse weather conditions where you are unable to get to us due to floods or snow we will provide you with a full refund.
Once you are on the Farm any activities you choose to do whether with the staff or owners of Drovers Rest or on your own, you are doing so completely at your own risk. The owners will not be held responsible for any accidents you may have while doing any activities on the premisis.
Only 1 vehicle is allowed at Drovers Rest per accommodation unit. This is to reduce carbon emissions in this area of outstanding natural beauty & is part of our planning approval conditions.
If you have more please let us know and we can make alternate arrangements
Damage & Breakages
You will be required to pay for any items you have damaged or broken
The owners reserve the right to terminate your stay here at any time if your behaviour is rude, violent or disruptive to the other guest and staff
Please return all cutlery or plates if sharing with other units. Failure to do so will mean the extra time taken for the cleaners to sort it all out will be charged to your group.
By booking your dog into Drovers you are agreeing to
Ensure the dogs do not chase after or kill any livestock.
Pick up dog poo which is toxic to livestock & dispose of it in Dog poo bins provided. We can also provide you with dog poo bags if you have forgotten them.
Ensure dogs do not cause harm to the accommodation units. Any harm will need to be fixed & owners will need to pay for the damage.
Ensure dogs are not allowed on the furniture or in bedrooms. Failure to do so will required additional cleaning which will need to be paid for by owners. Any stained furniture or bedding that needs to be replaced will also be charged to the owners. If you have forgotten their beds or bowls please ask us & we can find you some spare ones.
We love dogs & welcome responsible owners & their dogs.
Should you need to cancel your booking:
- If you cancel 3 months or more before your booking date you will receive a full refund.
- If you cancel 3 months – 6 weeks before your booking date you only be refunded the 2nd 50% payment.
- If you cancel < 6 weeks prior to your booking you will lose your entire payment
- However we always try & resell your week & you if we are successful you will be able to use your monies paid against a booking with us at a different date within 6 months of your cancellation.
To date no one has lost out on their monies.
If the business cannot fulfill your booking due to an act of God you will receive a full refund
If you have to isolate and its last minute we will try and re sell your stay in order to give you a full refund. And we will offer you a free stay during an off peak period if we are unable to refund you. Ensure you have travel insurance to cover yourself
Booking during Covid-19
We are making adjustments to keep Guests, Staff and Ourselves Safe during Covid for those who are showing no symptoms. As Covid can be carried without someone showing symptoms we will have certain changes in place to enable social distancing measures to take place.
Holidays here can still take place safely once the govt gives the go ahead. There is plenty of space on the farm to enjoy outside time in nature and still socially distance yourselves from others if we are all responsible. By booking during this period you are agreeing to: Socially distance from others by 2m at all times. You are responsible to make sure your kids adhere to this. Avoid unnecessary touching of gates etc sanitize and wash your hands with soap regularly. We reserve the right to cancel your booking and ask you to leave the premisis if you contravene any of our Covid Safety Rules